FAQ
How long does shipping take ?
The shipping time depends on the country that you are living in.
Germany: Around 1-3 business days
European Union (EU): 5-10 business days
International (outside EU): 10-20 business days
Are there any products that cannot be exchanged?
All products that contain personalizations cannot be exchanged or returned.
How can I track my order?
As soon as we have shipped your order, you will automatically receive a link to track your shipment by email.
Can I have my order wrapped as a gift?
We place great importance on good quality and high-end products, which is why all prayer rugs are shipped in a high-quality gift box. You can find videos of how we pack orders on our social media channels.
Gift wrapping can also be added to other products for an additional charge.
How much are the shipping costs?
Shipping costs are calculated based on your location and the items in your order. You will always be informed of the shipping costs before you make your purchase.